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home > Shenzhen > Music > Troye Sivan: The Bloom Tour Live in Shenzhen 2019 — American Express Exclusive Ticketing Channel

Troye Sivan: The Bloom Tour Live in Shenzhen 2019 — American Express Exclusive Ticketing Channel

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Troye Sivan: The Bloom Tour Live in Shenzhen 2019 — American Express Exclusive Ticketing Channel

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Ticket refund/exchange is not possible for this event once the purchase is made. In the event of not being able to attend due to personal reasons, the situation shall be dealt with by customers themselves. Sorry about the inconvenience caused and thanks for your understanding.

Pre-sale Timeline

11AM / 26 SEP – 11AM / 29 SEP | American Express Card Members Exclusive Pre-sale
11AM / 29 SEP – 11AM / 6 OCT | American Express Allotment
11AM / 30 SEP | Public Pre-sale

For American Express dual network cards issued in Mainland China, please click here:

Show Information

Troye Sivan: The Bloom Tour
Live in Shenzhen 2019

Pop prince Troye Sivan is returning to China with his "The Bloom Tour" and is set to perform at CR Shenzhen Bay Sports Center Arena on Nov. 25 following the release of his critically acclaimed sophomore album "Bloom" and his successful Live in Shanghai on April 22nd this year.

Troye Sivan's debut headline show in Shanghai at Mercedes Benz Arena on April 22nd was a resounding success. Tickets were sold out immediately in a few minutes. Fans who couldn't get tickets kept demanding for extra dates. Now it's official that he will be back with his exuberant live show to more fans in China! Besides Shenzhen, Troye Sivan will also be performing in Shanghai on Nov. 27 at Mercedes-Benz Arena and Chengdu on Nov. 30 at WULIANGYE Chengdu Financial City Center.

Tickets price at 380/680/880/1080/1480 will be available for public purchase via Damai on Sep 30 at 11AM. Card Members of American Express, the tour's exclusive presale partner, can purchase tickets before the general public beginning on Sep 26 at 11AM through Sep 29 at 11AM. For details please visit Live Nation and American Express WeChat and Weibo.

About Troye Sivan

Born in Johannesburg, South Africa in 1995, Troye Sivan was a celebrated child star in his adopted hometown of Perth, Australia. Home-schooled, Troye began singing and acting at a young age, but his biggest break came when he appeared as a young Wolverine in 2009's X-Men Origins: Wolverine.
As a child of the digital age, Troye launched his YouTube channel with videos of musical performances, originals and cover songs and later began to upload weekly video blogs documenting the minutia of his teenage life in Perth which quickly garnered a loyal international audience.

Troye also showcases his acting talents in the 2018 film, Boy Erased, alongside award-winning stars Nicole Kidman and Russell Crowe.

His debut album, 2015's Blue Neighbourhood, introduced him to the pop mainstream, landing in the Billboard Top Ten with the singles "Wild" and "Youth." In early 2018, he issued the single "My My My!", which soon went platinum in Australia and entered the U.S. Top 100. Additional singles "Bloom" and the Ariana Grande-assisted "Dance to This" followed.

About Live Nation Ltd

Live Nation Entertainment (NYSE: LYV) is the world's leading live entertainment company comprised of four market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management. Live Nation currently operates across 10 countries and regions in Asia including China, Japan, Philippines, Singapore and Thailand etc.

About American Express

American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at and and connect with us on and our WeChat account (ID: AmexChina)

Since 1997, American Express has partnered with a select group of leading banks and financial institutions around the world to issue American Express-branded products and acquire merchants on to the American Express merchant network. By leveraging its partnerships, global infrastructure and the powerful appeal of the brand, American Express has gained even broader reach for its network worldwide.

Terms and Conditions
1. Payment must be made with American Express Cards issued outside of Mainland China.
2. Tickets are limited and are subject to availability.
3. American Express Pre-Sale for Card members holding Eligible Cards starts from 11AM on Sept 26, 2019 to 11AM on Sept 29, 2019 or when all available tickets for American Express Pre-Sale are sold out, whichever occurs earlier. The general public Pre-sale commences at 11AM on Sept 29, 2019. American Express Allotment for Card members holding Eligible Cards starts from 11AM on Sept 29, 2019 to 11AM on Oct 6 or when all available tickets for American Express Allotment are sold out, whichever occurs earlier.
4. In the case of any changes or cancellation of the show, Live Nation reserves the right of final decision that is to refund or reschedule the performance.
5. Live Nation is solely responsible for all products, services, consultations and advice offered to Card members in connection to the performance. American Express International, Inc. and its affiliates (collectively "American Express"), and the American Express Licensees are not the provider of any of these products and/or services herein and makes no representation or warranty as to the quality and availability in relation to the same.
6. American Express, American Express Licensees, Live Nation and Damai Ticketing will not be responsible for damaged, lost or stolen tickets purchased through American Express Pre-Sale and Allotment and will not re-issue ticket.
7. American Express and Live Nation reserve the right to change the terms and conditions at any time without prior notice.
8. In case of any dispute, American Express and Live Nation reserve the right of final decision.
9. Damai Ticketing Terms and Conditions apply.

What payment methods do you have?

Usually, we provide payment methods as follows, but for different performances, different sales policies, please refer to the notice of each performance.

Online payment methods:
1、Online banking of many Chinese banks (both debit card and credit card)
2、Payment platform: ALIPAY, Wechat scan transfer
3、Foreign cards: Master Card, Visa, JCB and American Express.

Offline payment methods:
Also, you can come to our office to buy directly, click here to check our branches’ address.

Pre-sale & On sale

When tickets are on pre-sale,that means customers can pay for reservation only, and when tickets become on-sale, the physical tickets will be issued, and we will arrange the seats in a priority sequence of paying successfully. If there are any tickets left after that, customers can buy directly then.

For some big events, seat map cannot be issued when tickets are on pre-sale and since tickets quantity depends on organizers or venues, sometimes the reservation might be canceled, when that happens, we have to arrange refund work to those who have paid successfully. However, we will always try our best to satisfy our customers’ demand.

Can I choose a seat?

Usually, seat plan will be issued after tickets are on-sale. So when tickets are accepting reservation, customers can only pay for the tickets, and when tickets becomes on-sale, our staff will arrange the seats in a priority sequence of paying successfully.
If there is “buy on map” button, then you can choose the seat from the available seats.

Will my seats be together?

Usually, tickets purchased in one order will be seated together.

I live abroad, how can I buy and get my tickets? Can you deliver tickets to abroad?

For safety reasons, we now do not provide delivery to abroad service. We suggest customers choose “pick up by myself”when purchasing online, and then come to specified Damai branch to collect tickets before the show.

Can I ask my friend to collect tickets on behalf me?

Yes, but your friend is required to show the following documents:
1、Your passport and the credit card you use when purchase;
2、Your friend’s ID or passport.
3、Our staff will contact you to confirm again before hand over tickets.

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      1. Delivery is not available within 3 days before the performance.Customers can choose self pick-up at Damai office.
      1. Each account is limited to 4 tickets.
      1. Children under 1.2m in height are NOT admitted, beyond 1.2m are admitted with tickets!
      1. As the particularity, tickets sold are non-refundable and non-exchangeable.
      1. Temporarily out of Stock. Add to wish list.