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Chengdu Open

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Chengdu Open

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Chengdu Open will be held at Sichuan International Tennis Center,Chengdu from Sep.25 to Oct.1, 2017.

The US$1,138,910 Chengdu Open which is the first week of the ATP World Tour’s “Asian Swing”, will be played at the Sichuan International Tennis Centre from September 23 to October 1 with the respective draws being 28 singles main draw, 16 pairs in doubles main draw and 16 in the qualifying singles.

A fascinating line up with an amazing spread of players and terrific mix of “CurrentGen”and the “NextGen” stars.  Singles main draw players are including French Open semi-finalist and world top-ten ranked Austrian Dominic Thiem, the gloriously athletic Frenchman Jo-Wilfried Tsonga, the tournament’s defending champion and sensationally explosive Russian Karen Khachanov, 2016 runner-up Spain’s Albert Ramos-Vinolas, Fernando Verdasco, Viktor Troicki and Marcos Baghdadis. Khachanov is certainly one of “NextGen” playersbut another three are Croatian BornaCoric, American Jared Donaldson and Russian Andrey Rublev.

Our signature “Catch the Ball Challenge” promotions conducted after every centre court match, with hundreds of prizes to be won as well as the autographed tennis balls by the winning players. Our Interactive and Entertainment Zone includes a mini-tennis court, speed serve cage, Wii tennis and fans will get the chance every day to meet the tennis stars in our public “Player Autograph Sessions”.

Tournament Schedule:

2017 Chengdu Open Ticket Prices

Terms and Conditions:
•Large Bags, beverages, guns/firearms, and ammunition/explosive goods are strictly prohibited into the stadium and the grounds of the tennis complex.
•Security check points will open one (1) hour before the start of the first Day match.
•All mobile phones must be switched to silent mode and the use of mobile phone is strictly prohibited during match play. Smoking and flash photography are not allowed at any court including but not limited to center court, court 1 and court 2.
•Please be silent during match play and do not leave the seats until during changeovers.
•The Center Court level 2 and inner ring spectators must be seated according to the seat numbers printed on the tickets and are not allowed to change seats without the organizer’s approval. The organizing committee reserves the right to sit spectators in other available seats at its own discretion.
•All sales are final, no refund will be offered. Tickets shall not be resold and shall not be purchased or obtained from or through any person, commercial agent, company or otherwise other than directly by Chengdu Open’s authorized agents. Any ticket advertised for sale through other channels will be void.
•All spectators must have a valid ticket to enter the stadium. One ticket per person and no entry is allowed without the ticket stub.
•Please do not write on/fold/damage the barcode and within 1cm around the barcode printed on the ticket. Ticket holders shall be responsible if the scanner cannot recognize the barcode due to the above conditions.
•Please follow the instructions given by the security guards and/or Event staff when entering the stadium.
•All ticket vouchers can only be redeemed for one entry ticket at the stadium box office located at the entrance of the Sichuan International Tennis Center on one of the dates printed and on the day of entry. The ticket vouchers cannot be exchanged for cash.
•Children under 3 years of age are not allowed into the stadium.
•Tickets shall not be resold and/or used for any other promotional campaigns without the prior written approval of the 2017 Chengdu Open Organizing Committee.
•No ticket holder may continually collect, disseminate, transmit, publish or release from the grounds of theTournament any match scores or related statistical data during match play (from the commencement of a match through its conclusion) for any commercial or gambling purposes.  In the event of an infringement of this prohibition, the organizer may take any legal action against the infringing person-including expelling the latter from the stadium.
•The continual use of laptop computers or other handheld electronic devices within the confines (spectator area) of the tournament match courts is prohibited. The exception to this provision is properly credentialed media, tournament vendors and tournament staff when used in the performance of their duties.
•In case of dispute, 2017 Chengdu Open Organizing Committee's decision shall be final.
•Weather Policy :
1.This policy applies to all ticket holders with a valid ticket purchased from the 2017 Chengdu Open Ticket Box Office and authorized ticketing agents.
2.No refunds will be offered if at least one match on center court is completed or there has been more than one hour of play on center court.
3.No refunds will be offered if matches are played as scheduled.
4.Refunds will be offered if matches do not meet the condition of clause 2 stated above and the match will be considered canceled. The ticket holders shall keep the tickets in a good condition as a proof for refund. Tickets will not be refunded if lost.
5.Complimentary tickets and ticket vouchers are not applicable to this policy.
6.In case of dispute, 2017 Chengdu Open Organizing Committee's decision shall be final.

What payment methods do you have?

Usually, we provide payment methods as follows, but for different performances, different sales policies, please refer to the notice of each performance.

Online payment methods:
1、Online banking of many Chinese banks (both debit card and credit card)
2、Payment platform: ALIPAY, Wechat scan transfer
3、Foreign cards: Master Card, Visa, JCB and American Express.

Offline payment methods:
Also, you can come to our office to buy directly, click here to check our branches’ address.

Pre-sale & On sale

When tickets are on pre-sale,that means customers can pay for reservation only, and when tickets become on-sale, the physical tickets will be issued, and we will arrange the seats in a priority sequence of paying successfully. If there are any tickets left after that, customers can buy directly then.

For some big events, seat map cannot be issued when tickets are on pre-sale and since tickets quantity depends on organizers or venues, sometimes the reservation might be canceled, when that happens, we have to arrange refund work to those who have paid successfully. However, we will always try our best to satisfy our customers’ demand.

Can I choose a seat?

Usually, seat plan will be issued after tickets are on-sale. So when tickets are accepting reservation, customers can only pay for the tickets, and when tickets becomes on-sale, our staff will arrange the seats in a priority sequence of paying successfully.
If there is “buy on map” button, then you can choose the seat from the available seats.

Will my seats be together?

Usually, tickets purchased in one order will be seated together.

I live abroad, how can I buy and get my tickets? Can you deliver tickets to abroad?

For safety reasons, we now do not provide delivery to abroad service. We suggest customers choose “pick up by myself”when purchasing online, and then come to specified Damai branch to collect tickets before the show.

Can I ask my friend to collect tickets on behalf me?

Yes, but your friend is required to show the following documents:
1、Your passport and the credit card you use when purchase;
2、Your friend’s ID or passport.
3、Our staff will contact you to confirm again before hand over tickets.

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      1. Delivery is not available within 3 days before the performance.Customers can choose self pick-up at Damai office.
      1. Customers who choose ‘Buy On Map’ to buy ticket are limited to 6 tickets. Customers who choose ‘Quick Buy’ to buy ticket are limited to 20 tickets.
      1. Children under 3 years old are NOT admitted, beyond3 years old are admitted with tickets!
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